CNPA

CN Pensioners Associations, Inc.

• Home |
• Councils |
• Health Care |
• Newsletter |
• Membership |
• Mission\Vision |
• FAQ |
• Travel & Discounts |
• Info for Seniors
• Change Address |

Tickets By Mail

1. Description of this service

Customers who reserve by phone or over the Internet can have their tickets mailed to their home or office for a small service fee of $10 plus tax per mailing, regardless of the delivery method or the number of tickets being mailed. (14Oct04) We mail tickets anywhere in Canada and continental U.S. This service is free under certain circumstances listed below.

This service can be offered to all customers with the following exceptions:

• TBM is not offered to customers entitled to discounts or special rates requiring that a coupon, document or rail pass be presented or surrendered. However, students are entitled as they will have to show their ISIC card or proof of age on-board, and certain corporate accounts allow TBM, such as PR 704. Check the DE description.
• Revenue rail pass holders (CN, CP, MA) are not entitled to TBM for the following reasons, except:
  • If they book with a travel agent using RESERVIA (see related bulletin) (eff. 22Sep05) or
  • If they depart from a city served by a connecting bus service (SJNB, CLTT, SYDN, SMSD etc.) (eff. 07Dec05)

We can also mail Travel Passes (Canrailpass, Corridorpass, 6 Pak & North America), in which cases at least 1 itinerary must be reserved. The Commuter pass cannot be ordered by VIA agents to be mailed as there is no PNR to support this process, however it can be ordered through out Internet site at the address http://www.viarail.ca/planificateur/en_cart_banl_form.html

Anyone wishing further information concerning travel cards / passes can call the MERCER Pensions and Benefits Administration hotline at 1-800-361-0739.