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Submitting Your Claims There's more than one way to submit a claim. Online with eClaims Access complete information on your group benefits in a secure environment: submit claims electronically, review claims status and history, eligibility for specific products or services and online registration for direct deposit of your claims. Note: You must sign up for Direct Deposit in order to use eClaims. As well, not all services may be available to some plan members With the Medavie Blue Cross Mobile App Access to the same suite of information wherever you are and whenever you need Note: You must sign up for DIrect Deposit in order to use the mobile app to submit claims. As well, not all services may be available to some plan members By Mail You can still submit claims the old fashioned way if you prefer. Just fill out and print the forms , attach the necessary receipts and mail to the Medavie Blue Cross regional address for your province.

Holo Alert 24/7 Medical Alert Protection Stay Safe Anywhere with Holo Alert — Exclusive Offer for CN Pensioners Holo Alert is one of Canada’s top-rated medical alert providers, trusted by thousands of Canadians to stay protected at home and on the go. Choose from three discreet, easy-to-use devices designed to get you help when you need it most: Choose Your Protection: Holo Pro Pendant - Lightweight neck-worn pendant with an optional clip for belt or pocket wear. Holo Mini Pendant - Compact and discreet, worn on the wrist for everyday comfort and ease. Holo Smartwatch - Sleek and modern with built-in heart rate and activity monitoring. All Devices Include: WiFi & GPS Tracking – So emergency responders know exactly where you are Two-Way Voice – Speak directly with trained Canadian operators Fall Detection – Automatically calls for help if a fall is detected Emergency Button – One press connects you to support instantly Water-Resistant – Safe to wear in the shower or outdoors Exclusive Benefits for CNPA Members**: FREE Device (up to $300 value) 10-Day Risk-Free Trial – Try it with confidence 20% Off Monthly Monitoring – Save $10–15/month on 24/7 GPS + Fall Detection services ** - To qualify, simply provide a photo of your CNPA membership card (showing your name and PIN). Ready to Order or Have Questions? Contact Matthew Toth at mtoth@holoalert.ca or call (888) 411-4656 . Visit www.holoalert.ca to learn more.

Blue Cross Travel Medical Insurance The CNPA Health Plan DOES NOT provide any coverage for expenses or services incurred outside Canada. However, your local Blue Cross office may provide a discount if you buy individual Travel Medical Insurance from them and indicate that you are a Blue Cross Plan member. The potential discount varies by province and region and may or may not include other specific discounts. In some cases, your local Blue Cross office may offer the first 15 days complimentary when you buy 16 days or more of individual Travel Medical Insurance. Please contact the following local Blue Cross offices to inquire about individual Travel Medical Insurance and any potential discounts. Ontario, Quebec and Atlantic Provinces – Blue Cross Travel Insurance Monday to Friday between 8AM and 5PM Eastern Time 514-908-3493 or toll free at either 1-888-905-3493 or 1-888-857-2583 https://www.medaviebc.ca/en/plans/travel Manitoba Blue Cross Travel Insurance 204-775-0151 or 1-888-596-1032 https://www2.mb.bluecross.ca/plans/travel-plans Saskatchewan Blue Cross Travel Insurance Monday to Friday, 8:30 a.m. to 5 p.m. 1-800-667-6853 https://www.sk.bluecross.ca/personal-insurance/travel-insurance/ Alberta Blue Cross Travel Insurance Monday to Friday, 8:30 a.m. to 5 p.m. 1-800-394-1965 https://www.ab.bluecross.ca/plans/travel/travel-insurance-coverage.php Pacific Blue Cross Travel Insurance Monday to Friday, 8:30 a.m. to 5 p.m. 1-877-722-2583 https://www.pac.bluecross.ca/travel-insurance

Kingston & Brockville Council (C6) Council Executive President David Delcloo Vice-President Keith Heller Secretary David Delcloo Treasurer Cathy Thomas Membership David Delcloo OPC Delegate (1) David Delcloo OPC Delegate (2) Cathy Thomas OPC Delegate Alternate Vacant

Ready To Sign Up? Are you a CN pensioner or surviving spouse and still not a member of the CNPA? Have you wondered why you should consider becoming a member all for only $1 a month? Hopefully our Programs & Benefits Page will have assisted you in making the decision to join us. The annual membership fee is $12.00 and the period is calendar year (January - December). Membership fee can be paid via payroll deduction (recommended method of payment). We arrange to have $1.00 per month deducted from your monthly pension cheque. This method is administratively beneficial to the association as it helps keep our administrative costs down. It saves the cost of postage to and from members each year, banking fees, transportation costs, etc. It is also beneficial to the pensioner as it continues without interruption until otherwise advised by the pensioner. You never have to wonder if your dues have been paid ever again. NOTE: As part of the Partnership agreement between CN and CNPA, effective January 1, 2020, CN will pay for the first twenty-four months of CNPA membership for all new retirees who enroll in the CNPA upon their retirement. Starting in the twenty-fifth month, your membership contribution will automatically be deducted from your monthly pension payment. Please note that the Payroll Deduction option is unfortunately not available to those who would fall under the "Associate Member" category. Please email us at membership@cnpensioners.org for more information as well as the sign up process for Associate Members. Fill out and submit the form below to join the CN Pensioners Association! CNPA Membership Application ** First Name Last Name CN PIN Street Address City Province/State/Region Postal / Zip code Country Country Code Phone Email Language Preference * English French Payment Preference * Automatic Pension Payroll Deduction ($1 per month) Cheque (paid annually) Local Council Select your local council affliation Expected Retirement Date (if applicable) CNPA Newsletter via Email? * Yes No CNPA Membership Card * E-Membership Card Plastic Wallet Card No Card Please accept my application for membership in the CN Pensioners Association. I have entered the information as accurately as possible. I understand that the annual fee is $12.00 per year. Checking this box (required) is considered to act as your signature of acknowledgement of membership. Register Now Thanks for your application! ** Terms & Conditions: By completing the online form above, you understand and agree that you will be a contributing member of the CNPA and thereby authorize the $1 per month deduction from your pension payment. You can decide to cancel your membership at any time by emailing membership@cnpensioners.org Note: If paying by cheque, please fill out and print the completed form (without clicking 'Register Now'), attach cheque or money order and mail to: Peter Moloney 33 Dunfield Cres. St. Albert, AB T8N 6R8

Conseil de Coteau / Vaudreuil-Soulanges (B4) Council Executive Président Daniel Leroux Tel: (450) 455-7330 Vice-président Michel Marin Tel: (450) 267-9970 Secrétaire-trésorier Andre Beriault Tel: (450) 370-2548 Directeur Richard Methot Tel: (450) 763-2232 Directeur Gilbert Charlebois Tel: (514) 894-6375 Directeur Claude Ladouceur Tel: (450) 267-9521

The CN Pensioners Association helps members with all matters related to their pension, with a dedicated pension committee leading the way. Your Pension For all pensioners receiving their pension cheques through the mail: Due to the potential for a Canadian postal strike, possibly as soon as May 22, 2025, CN has advised there will be no mail or courier delivery of pension cheques until such time as that potential strike is resolved. As per CN's advice in a letter that accompanied your November, 2024 pension cheque, their offer of an alternate delivery by courier was limited to the months thought to be impacted by the original strike (Nov, Dec & Jan) There is now a second letter coming to each of you, in the mail, advising that no courier arrangements will be provided this time, and all pension cheques will be retained, and then mailed out after the strike is resolved. Both letters (available below) included instructions and advice on how to sign up for a direct deposit alternative for these cheques, through CN Pension and Benefits at 1-800-361-0739. Our CN pension is the one thing that is common across CNPA members. You'll find more information about our pensions below CN Pension Inquiries The CNPA is not the administrator of your pension. For matters/questions directly related to your pension benefits, including change of address , changes in marital status, deceased pensioners, etc ., you need to contact CN Pensions & Benefits Administration. You may be able to use the web portal below, or you can call or write: By phone (have your PIN ready) : Toll-free from Canada & US only: 1-800-361-0739 Local & International: 1-514-673-7730 (Collect calls accepted ) By mail to : CN Pension & Benefits Admin P.O. Box 8111, Montreal, PQ, H3C 3N3 By fax: 1-514-284-7488 CN Pension & Benefits Portal The CN Pensions & Benefits portal is here to help manage your company pension Increased Pension to Age 65 If you retire before age 65, you may elect to receive an increased monthly pension until age 65 Death of a Pensioner When a pensioner dies, there are some key activities that need to be completed. Pension Committee The team working for CN pensioners to secure the best services and options in the Pension area Post Retirement Life Insurance The CNPA, in conjunction with CN Pension & Benefits Administration, has developed a set of Questions & Answers which provides some information on this insurance and the claim process.

The CN Pensioners Association regularly publishes newsletters to provide its members with the latest news and updates as well as stories of interest CNPA National Newsletters Want less paper coming to your door? CNPA E-Newsletter coming soon! The CNPA is excited to announce that, starting with the first 2026 edition (Spring) of our National Newsletter, we will be providing all our pensioners with an option to receive an electronic newsletter version instead of your current printed copy. The full colour E-Newsletter editions could be provided to you via an electronic link in an email as soon as it is posted. The E-Newsletters are environmentally friendly, more convenient and provides you direct access to any imbedded web links. It also reduces the printing and distribution costs and won’t be delayed by mail disruptions or an incorrect address. We want to hear your feedback on this important project at our new email address e-newsletter@cnpensioners.org . You can also use this same email to subscribe to the E-Newsletter - just include your name and PIN in the email. After you subscribe, you will receive a confirmation and will start receiving the E-Newsletter in the spring of 2026. While this will replace the paper version for those who subscribe, our contributing CNPA members will continue to receive their annual CN calendar by mail each December. Email us with your comments, and get yourself on the list to be the first to receive the National Newsletter electronically. Greetings From Your Editor As editor for the national newsletter, our focus is to strive for continuous improvement in delivering an informative and interesting newsletter to you. Our newsletter is issued and mailed to you three times per year (Spring, Summer and Winter) as well as posted to our website. However, we do require your assistance. We are always on the lookout for stories of interest - and that's where you come in. If you have a story you would like to share, please email your story to your respective regional representative. Contact information for the regional newsletter reps can be found in our national newsletters. We ask that all submissions be sent in electronically as a Word document. If you have a photo to go with it, please attach it separately to your email and list the names of all those in the photo. It is important that the photo be of high quality for printing purposes. Occasionally we will be sending out a survey looking for your feedback as well - what kind of articles would you like to see? E.g. personal stories, issues affecting pensioners such as health care and pensions, historical photos and stories, etc. Your feedback is important to us and will help us to serve you better. Steve Mihell Editor newsletters@cnpensioners.org Deadline for Articles : Spring Edition - January 31 Summer Edition - June 15 Winter Edition - September 30 National Newsletters Spring 2026 Winter 2025 Summer 2025 Spring 2025 Winter 2024 Summer 2024 Spring 2024 Winter 2023 Summer 2023 Regional & Local Newsletters Regional & Local Newsletters are available for some councils. If so, they are found and can be viewed by visiting the Regional or Local Council page. SpringC 2026

Frequently Asked Questions I need to change my address and/or my phone number. What do I do? You need to advise CN Pension & Benefits Administration of any change of address. The CNPA cannot process any requests for address or phone number changes. CN Pensions & Benefits Administration will forward address changes to the CNPA so that any of our mailings will continue to reach you. Contact information for CN Pension & Benefits Administration is found on our Members Reference page. I need to change my banking information so that I continue to receive my monthly pension payment. What do I do? You need to advise CN Pension & Benefits Administration of any change of banking information. The CNPA cannot process any requests for this type of change. Contact information for CN Pension & Benefits Administration is found on our Members Reference page. A CN pensioner (or surviving spouse receiving a CN pension) has died? What should I do? There are a number of steps to be taken depending on the situation. The CNPA has put together a list of activities to help you in such circumstances. This information is found on the Death of a Pensioner page Is every CN pensioner a member of the CN Pensioners Association? No, not every CN pensioner or surviving spouse is currently a contributing member of the CNPA. Membership is optional; however, the CNPA is the only association that you have at your disposal to protect your interests, financial and otherwise regarding your pensions and/or benefits. Although the CNPA is a volunteer directed association, like any service organization it does require operating funds in which to conduct the business necessary for it to function successfully. Do I have to complete a membership application or renew my membership every year? The membership fee required to be a contributing member of the CNPA is $12 annually, which can be paid by (a) authorization of any CN pensioner or surviving spouse to have $1.00 per month deducted from their monthly pension cheque (payroll deduction) or (b) completion of a membership application accompanied by a cheque or money order in the amount of $12. By electing option (a) you never have to fill in any more applications and never have to worry about your membership dues as the $1.00 monthly deduction will continue each and every month unless you tell us to discontinue. So, the quick answer to the question is: If you elect payroll deduction, the answer is NO. If you wish to continue membership by paying annually, the answer is YES. More than 72% of contributing members have chosen payroll deduction and more are switching to PRD as they get to understand the benefits and convenience. We ask that you consider this method of paying membership dues so that we can keep our annual fee at the current low level of $12. We have unavoidable administrative costs and PRD helps us keep these costs at a minimum. How do I cancel my CNPA membership if I no longer wish to be a member? You may cancel your membership by sending an email to membership@cnpensioners.org and requesting you be removed from the membership. How do I know if I am on pension payroll deduction (PPD)? For those pensioners who receive their monthly pension payments via direct deposit, periodically (at least once per year) you will receive a "Statement of CN Pension Benefits and Deductions" slip from the CN Pension Trust Fund. This information slip will show your "Total Amount Before Deductions" along with a "Description of Deduction", i.e. Federal Tax, Blue Cross Monthly Premium and CN Pensioners" Association deductions. For those pensioners who still receive their monthly pension payment by cheque, the $1.00 deduction for CN Pensioners' Association is shown on your cheque stub. On the membership application form, what do you mean by "To which local/council do you wish to belong"? We have over 35 Local Councils strategically located throughout Canada. When we receive an application for membership we are obliged to assign the candidate to a Local Council. Our obligation is to associate the applicant to either (a) the closest local council to their geographical location or (b) a specific local council as chosen by the applicant. The choice is the prerogative of the applicant and you can be associated with any local council of your choice regardless of your current place of residence. What are the locations of the Local Councils? The CNPA is a tri-level association. The "parent" level is the National Council whose main objective is to be the liaison between the association and the company. The second level is comprised of 5 regions - Atlantic, Quebec, Ontario, Prairie and Mountain. The third level comprises the Local Councils within each of these regions. The full list is found on the Regional and Local Councils page. If a surviving spouse receiving a CN pension remarries, does he/she still receive the pension as the surviving spouse? Yes. I am a surviving spouse of a CN pensioner. Can I also become a contributing member of the CNPA? YES, as a surviving spouse you are an important part of the CN pensioner population and we welcome your application to become a contributing member. The CNPA is there to protect the interests of both pensioners and survivors. If a CN pensioner marries after his/her date of retirement, is his/her spouse entitled to any portion of his pension in the event of his/her death? No. To be entitled of a pension payment as a surviving spouse, the pensioner and spouse must be married at the date of retirement or living in a conjugal relationship at least one year prior to retirement. Are spouses of CN pensioners who are members of the CNPA automatically members of the CNPA as well? No. Spouses are NOT considered members unless the Dues Fee has been paid for them. If anyone wants their spouse to be a member, we can increase their Payroll Deduction to $2.00. When a pensioner passes away, the spouse will be sent an application for membership so she/he will have the option to become a contributing member. Nothing is automatic.

Edmonton: CN RailVets (E3) Council Executive President Al Vodden Vice President Cliff Gervais Recording Secretary Mary Jean Strachan Treasurer John Wiebe Membership Chair Peter Treloar Newsletter Editor Peter Treloar Director at Large Bruce MacDonald Director at Large Antoni (Tony) Andrzejewski Director at Large Andy Novak Director at Large Diana Novak Director at Large Elizabeth Quilchini Auditor Joe English Council Executive - December 2024 Front Row (L to R) - Mary-Jean Strachan, Al Vodden, Diana Novak Back Row (L to R) - Peter Treloar, Tony Andrzejewski, Andy Novak, John Wiebe, Cliff Gervais Missing - Bruce Macdonald , Peter Maloney Council Meetings When: Third* Wednesday of the month, September to June General Meetings - January, March, May, June, September & November - starting at 13h30. T hese meetings usually consist of short business updates followed by a guest speaker and at the conclusion, complimentary beverages and cookies/squares are provided. Luncheon Meetings - February, April, October & December - starting at 11h00 - with a hot buffet lunch (small charge collected at the door) Where: Chateau Nova Yellowhead Hotel, 13920 - Yellowhead Trail, Edmonton, AB T5L3C2, www.novahotels.ca All are invited to drop in - retired or thinking of retiring! Newsletters Winter 2026 Winter 2025 Winter 2024 Fall 2025 Fall 2024 Fall 2023 Spring 2025 Spring 2024 Spring 2023

Sydney Council #6 (A10) Council Executive President Donald McKenna Vice President Vacant Secretary/Treasurer Alexander (Sandy) Jackson Social Committee John Morrison

Blue Cross Documents 2026 Health Care Plan The 2026 Blue Cross Manual for the Health Care Plan for CN Pensioners 2026 Premium Rates The 2026 Premium Rates for the Health Care Plan for CN Pensioners, by province Claim Forms You will find printable and fillable PDF versions of the health care forms